Heat Pump Repair & Installation in Pleasanton, CA

Art of Comfort's team has been fantastic to work with. Extremely responsive, quick to follow up, thorough with their work and diagnostic. David is honest, doesn’t try to over sell, takes time to explain details and answer questions. It’s also nice to see David invested in training his team by using troubleshooting cases as learning experience for more junior members. Highly recommend. Price was near the middle of the quote we received, but we thought it was worthwhile to work with their team over all the others. We got a new heat pump cooling and heating system. With our solar panels, it made a lot of sense. The new Bosch system is remarkably quiet and much more effective/efficient than our old system. We’re very happy with the service and support the team provides.

We had a new register added into our master bedroom and added an additional vent on the floor. Service was great. On time for the estimate and on time for the work. All work was professional. Quality of the job was fantastic. Finished early and cleaned up as if they had never been there. Very happy with Art’s. I would highly recommend them.

December 2025 our furnace stopped working. I found Art of Comfort on Yelp and called for a diagnostic appt. I went through the automated system by phone and an appt was scheduled the coming Monday - fast. I don't like automated systems and this system was unlike the others for cable, healthcare, etc., this one actually WORKED on every single thing the first time! I usually have negative sentiment towards a company after using their poorly designed automated system, not this one - I had positive sentiment. I got the text confirmation immediately. In the coming days I received the expected and timely reminder, and "heads-up on the way." David showed up in the arrival time window professionally and wore booties over his boots inside our house. David assessed the error code, confirmed the issue, focused on safety and then gave me the bad news. First, it was going to be expensive - an induction motor replacement. Second, though it was going to be expensive, he didn't recommend I hire him. He thought I'd get better (faster, more efficient, happy) service for my brand of furnace by working with an authorized factory service company, given that it was this particular manufacturer. Apparently, if he called in for part availability, it's a job he certainly can do, that's not the issue, the company would be slow to respond to him because he's not an authorized service company for my brand - YET. He is for another brand, just not mine - YET. This would add friction to the process, to the point of not accepting as credible the assessment (we had a code, mind you) of an experienced HVAC pro. He didn't want me to go through this. It wouldn't make me happy and it's possible it would just delay - without heat in winter - the inevitable of having to go the authorized service route in the end anyway. I will say that using Yelp I found an authorized company I liked. (I called two companies, the first one was in town and a mile away and I was not impressed. The next was a couple cities over and I used them.)I was not charged for the diagnosis. THIS IS LONG TERM THINKING AND TRUE, OLD-SCHOOL CUSTOMER SERVICE!I not only recommend Art of Comfort though I did not have more than the diagnostic piece done, I have saved their number for the future and will share it with friends and neighbors. Our house has two separate furnace / AC systems. I had them installed new in 2006. Something is bound to go wrong after 19 years and I have David and Art of Comfort on speed dial. Thank you David!

Eric from Art of Comfort came today, raining day, to do a heating maintenance service. At the end of service, Eric went over what was done. He provided me photos of what he did. Eric also recommended future maintenance repair and a quote which I appreciated. I would like to express my gratitude to Arts of Comfort for their professional service.

Art of Comfort's team has been fantastic to work with. Extremely responsive, quick to follow up, thorough with their work and diagnostic. David is honest, doesn’t try to over sell, takes time to explain details and answer questions. It’s also nice to see David invested in training his team by using troubleshooting cases as learning experience for more junior members. Highly recommend. Price was near the middle of the quote we received, but we thought it was worthwhile to work with their team over all the others. We got a new heat pump cooling and heating system. With our solar panels, it made a lot of sense. The new Bosch system is remarkably quiet and much more effective/efficient than our old system. We’re very happy with the service and support the team provides.

We had a new register added into our master bedroom and added an additional vent on the floor. Service was great. On time for the estimate and on time for the work. All work was professional. Quality of the job was fantastic. Finished early and cleaned up as if they had never been there. Very happy with Art’s. I would highly recommend them.

December 2025 our furnace stopped working. I found Art of Comfort on Yelp and called for a diagnostic appt. I went through the automated system by phone and an appt was scheduled the coming Monday - fast. I don't like automated systems and this system was unlike the others for cable, healthcare, etc., this one actually WORKED on every single thing the first time! I usually have negative sentiment towards a company after using their poorly designed automated system, not this one - I had positive sentiment. I got the text confirmation immediately. In the coming days I received the expected and timely reminder, and "heads-up on the way." David showed up in the arrival time window professionally and wore booties over his boots inside our house. David assessed the error code, confirmed the issue, focused on safety and then gave me the bad news. First, it was going to be expensive - an induction motor replacement. Second, though it was going to be expensive, he didn't recommend I hire him. He thought I'd get better (faster, more efficient, happy) service for my brand of furnace by working with an authorized factory service company, given that it was this particular manufacturer. Apparently, if he called in for part availability, it's a job he certainly can do, that's not the issue, the company would be slow to respond to him because he's not an authorized service company for my brand - YET. He is for another brand, just not mine - YET. This would add friction to the process, to the point of not accepting as credible the assessment (we had a code, mind you) of an experienced HVAC pro. He didn't want me to go through this. It wouldn't make me happy and it's possible it would just delay - without heat in winter - the inevitable of having to go the authorized service route in the end anyway. I will say that using Yelp I found an authorized company I liked. (I called two companies, the first one was in town and a mile away and I was not impressed. The next was a couple cities over and I used them.)I was not charged for the diagnosis. THIS IS LONG TERM THINKING AND TRUE, OLD-SCHOOL CUSTOMER SERVICE!I not only recommend Art of Comfort though I did not have more than the diagnostic piece done, I have saved their number for the future and will share it with friends and neighbors. Our house has two separate furnace / AC systems. I had them installed new in 2006. Something is bound to go wrong after 19 years and I have David and Art of Comfort on speed dial. Thank you David!

Eric from Art of Comfort came today, raining day, to do a heating maintenance service. At the end of service, Eric went over what was done. He provided me photos of what he did. Eric also recommended future maintenance repair and a quote which I appreciated. I would like to express my gratitude to Arts of Comfort for their professional service.